Frequently Asked Questions
Everything you need to know about your order and our collections.
What is the shipping timeframe for international orders?
We ship worldwide from our studio. International orders typically arrive within 7-14 business days, depending on your location and local customs processing.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's journey.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that sale items and intimate apparel are final sale.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Apple Pay and Google Pay.
Are your garments ethically produced?
Yes, we are committed to ethical production. We work closely with small-scale artisans and family-run factories to ensure fair wages and safe working conditions for everyone involved in our supply chain.